Phone: 307-745-8445 
Fax: 307-745-8149 
611 S. 2nd St Laramie, WY 
Client Care
Services available to you as a DTC client are:
- Primary medical care for non-emergencies
- Laboratory services and diagnostic testing
- Limited pharmacy with refills available during designated clinic hours
- Limited mental health services, including counseling
- Referral for counseling and mental health/substance abuse
- Referral to health care specialists
- Assistance with applications for community services or other community resources
- Health Education
- Referral for emergency dental services
- Vision clinic referral
- Limited on-site specialty services
- On-site Spanish interpreting services
Services NOT available at the DTC include:
- Emergency care – you will be referred to the hospital emergency room
- Prescription refills outside of DTC hours
- Cosmetic Care services
- Routine gynecological or obstetric care
- Routine family planning or birth control needs
- Pediatric care (birth – age 18)
- Elder care (65 and over) unless client DOES NOT qualify for Medicare
Eligibility:
- Must be 18 years old or older
- Must be a resident of Albany County
(Laramie, Rock River, Centennial) - Must have no health insurance, including Medicaid and Medicare
- Annual household income for a family must be below the federal poverty level of 200% (approximately $2265/month per person in the household)
- Must NOT be a full-time University of Wyoming student (UW has it’s own medical services)
- LCCC students are eligible
Client Process:
- Eligibility appointment: All new and re-establishing clients must complete an eligibility appointment with staff from the DTC to provide patient information, medical and social history, and financial disclosure.
- Provider or nurse appointment: Only after completing an eligibility appointment and once qualified will a client be scheduled for an appointment to see a provider or nurse. (An eligibility appointment is only required once as long as the client remains current. Financial eligibility is required every 6 months for all clients.)
- Clinic referrals: All out of clinic referrals require a nurse or provider referral. These include but are not limited to: dental, vision, PEAK Wellness, IMH diagnostic services. Clients shall be considered a client of the DTC and NOT a client of the individual providers at the DTC.
Client Responsibilities:
- Provide complete and accurate medical and social histories and financial disclosure
- Respect the rights of other Downtown Clinic clients and personnel
- Respect the Downtown Clinic’s property
- Attend the DTC free of the influence of drugs and intoxicants (Clients will be refused DTC services while under the influence of alcohol or illegal drugs.)
- Assume financial responsibility for services which fall outside of clinic operations (The clinic may help you try to access financial resources.)
- Follow your treatment plan, which may include:
- Taking your medications as prescribed and refilling them in a timely manner
- Having lab work done as determined by DTC providers
- Scheduling follow-up appointments as determined by DTC providers
Client Rights:
As a client of the DTC, your rights include, but are not limited to the following:
- Considerate and respectful care
- Personal privacy and security, as well as confidentiality of information to the extent provided by law
- Professional care for minor acute, non-emergency conditions
- Professional care for chronic, non-acute conditions
- Participation in your plan of care
- Access information necessary to make treatment decisions
- Obtain complete and current information concerning your diagnosis and treatment
- Access the information contained in your clinic record to the extent provided by law
- Referrals to other appropriate health, medical, and social services, and assistance with completing any needed forms
- Advance knowledge of any services that will not be free of charge
- Address any grievances regarding your care at the DTC to clinic staff or to the Clinic Operations Committee of the Board of Directors